Questions about pre-order?
Everything you need to know
We open orders for a set window, then go into production. This means every piece is made with intention — no excess, no waste, just your dress.
- Place your order before the closing date
- Your dress enters production as part of a limited batch
- Delivered to your door within the estimated timeframe shown on each product page
Full payment is taken at the time of order. Once production is complete your dress ships directly to you, duties and taxes included — no surprises on delivery.
You'll receive updates along the way so you always know where your order is. We recommend ordering at least 6 weeks before your event to allow plenty of time.
We want you to love what you ordered. Made-to-order items can be returned within 14 days of delivery, as long as the dress is unworn and in original condition.
Need a different size? Place a new order for the size you want and return the original — this gets your new dress to you faster than a traditional exchange.
Full details in our return policy.