Made with intention
Pre-order
At Murlong Cres, we offer select styles on pre-order as part of our commitment to slow fashion.
This means we only produce what is actually ordered — allowing us to reduce overproduction, offer a broader size range, and maintain the level of craftsmanship each piece deserves.
Every garment is made in small batches, with careful attention to fit, fabric, and finish.
Why we offer pre-orders
Pre-orders allow us to
- Offer extended sizing across more styles
- Avoid unnecessary waste and overproduction
- Focus on quality over quantity
- Create pieces that are thoughtfully made, not mass produced
It’s a more considered way of creating — for both us and you.
Estimated dispatch
Each pre-order product has its estimated dispatch window clearly stated on the product page, above the add-to-cart button.
This is the most accurate timeline for your specific piece.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Planning ahead
Our pieces are often chosen for special moments — weddings, events, and celebrations.
As production timelines can vary, we always recommend placing your order well in advance of your event date.
In rare cases, delays can occur due to production or logistics. While we do everything we can to stay on schedule, we encourage allowing extra time when ordering for a specific occasion.
Pre-order collection
Frequently Asked Questions
The estimated dispatch time is listed on each product page. This timeline reflects when your order is expected to leave our warehouse.
In rare cases, yes. Delays can happen due to production or shipping factors outside of our control. We always aim to deliver within the stated timeframe, but recommend ordering early if your purchase is time-sensitive.
Yes, you can cancel your order at any time before it has been shipped.
Yes. Pre-orders follow our standard 14-day return policy, starting from the day you receive your order.
Yes, we will update you along the way and notify you once your order has been shipped.
Yes, but please note: If your order includes both in-stock and pre-order items, they may be shipped together once all items are ready.
Some of our designs are produced in very limited quantities or require more complex construction. Pre-orders allow us to bring these pieces to life without compromising on quality or overproducing.