• Orders are collected continuously
• Production opens at fixed cut-off dates
• Each piece is produced as part of a limited batch
• Estimated delivery is provided on each product page

• Full payment is taken at the time of order
• You will receive considered updates throughout the production process
• Once production is complete, your order is shipped from our warehouse

We recommend placing orders well in advance for special occasions.

Made-to-order items may be returned within our 14-day return window.

Full details are outlined in our return policy.