Shipping & Delivery

ORDER PROCESS

Murlong Cres ships orders from our 3PL Monday-Friday only (excluding major holidays). Please allow 1-3 business days for your order to be processed and packed prior to shipping. Order delivery time depends on shipment courier and destination. Delivery times are provided as a guideline only, and do not take into account possible delays caused by payment authorization, stock availability, and/or delays due to customs. Murlong Cres delivers worldwide. Please allow 24 hours for your tracking number & shipping label to update.

PRE ORDER

For items listed as pre order, please expect delivery within the delivery date window stated on the product description. For more information on your pre order, please inquire at hello@murlongcres.com or text us at +47 902 74 076. 

NORWAY SHIPPING

All domestic orders and shipments placed with us online will be processed and shipped via Bring. Delivery takes 2-3 business days, pending payment authorization and verification. 

SHIPPING COSTS

Norway: 79 NOK / 7 EURO / 7 USD
Europe: 169 NOK / 14 EURO / 16 USD
USA: 290 NOK / 25 EURO / 29 USD
Australia: 390 NOK / 35 EURO / 38 USD
Rest of the World: 290 NOK / 25 EURO / 29 USD

INTERNATIONAL SHIPPING

All international orders and shipments placed with us online will be processed and shipped via DHL, UPS or FedEx. Delivery takes 2-10 business days depending on delivery destination. All international orders are shipped with DHL, UPS or FedEX. All international orders are shipped as DDU. DDU stands for "delivery duties unpaid". 

TAXES & DUTIES

Orders that are designated for shipment to countries outside of Norway may be subject to local taxes, customs, duties, and fees levied by the destination country ["Import Fees"]. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. Regulations for import duties and taxes vary by country and we are unable to control these costs or predict their amount. If you refuse a shipment from Murlong Cres, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Murlong Cres.