Tuva Turtleneck Maxi White
The Tuva turtleneck maxi is a stunning dress designed for both comfort and style. With its voluminous skirt, this dress offers a beautifully flowy silhouette that moves gracefully with every step. The turtleneck is crafted from luxurious silk satin, featuring long ties that add an elegant touch to the back. The dress also boasts a lower back with a convenient zipper, making it easy to slip on and off. Fully lined and made from an ultra-soft knit jersey fabric, the Tuva Turtleneck Maxi is a perfect blend of sophistication and ease.
Product Details
Size & Fit
Delivery information
We offer DDP (Delivery Duty Paid) shipping to all countries, which means we handle international taxes and duties upfront. This ensures you won't face any surprise fees when your order arrives—everything is covered in the price you pay at checkout, making the shopping experience smooth and hassle-free.
Returns & Exchanges
We sincerely hope you love your Murlong Cres items. However, if you need to make a return or exchange, please review the following guidelines:
Returns:
- Initiate and Ship: Begin your return and ship the item within 14 days of receiving your order.
- Condition: Items must be unused, with safety tags intact, and in their original packaging.
- Refunds: Returns are refunded to the original payment method. Please note that:
- Shipping Costs: Murlong Cres does not cover return shipping costs. We recommend using your local post office with a tracking ID.
- Refund Processing: Refunds are processed within 10 business days after receipt. The exact timing depends on Shopify and your bank's processing times.
- Non-Refundable Fees: International duties, taxes, and original shipping costs are non-refundable.
Exchanges:
- Initiate and Ship: Start your exchange and ship the item within 14 working days of receiving your order.
- Condition: Items must be unworn and still fitted with all security ribbons and labels.
- Processing Time: Exchanges take around 2-3 working days to process, plus delivery time.
- Shipping Costs: Murlong Cres does not cover the cost of shipping for exchanges back to our warehouse. However, we are pleased to cover the shipping cost to return the item to you.
If you have any questions or need further assistance, please contact our customer service team at hello@murlongcres.com.
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